FAQ - Zavira Australia
Frequently Asked Questions
1. What type of product does Zavira Australia offer?
Zavira Australia offers practical pet accessories designed for everyday use. Our current product range includes a water fountain for dogs, designed to provide continuous access to water.
2. How does the dog water fountain work?
The water fountain is designed to circulate water through an internal system, helping to keep water moving and accessible throughout the day. The fountain is intended for indoor or sheltered use and must be connected to a power source as described in the product instructions.
3. Is the water fountain suitable for all dogs?
The water fountain is suitable for most dogs. We recommend reviewing the product specifications on the product page to ensure the size and capacity match your dog’s needs.
4. Where do you ship from?
Orders are shipped from partner fulfilment centres depending on product availability. Shipping origin may vary, but all orders follow the delivery timeframes displayed at checkout.
5. How long does delivery take?
Estimated delivery times are as follows:
- Order processing: 1–2 business days (Monday to Friday)
- Shipping transit: 2–5 business days (Monday to Friday)
- Total estimated delivery time: 3–7 business days
Delivery times are estimates and may vary due to carrier delays or external factors.
6. Can I track my order?
Yes. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.
Still have a question?
If you need more information about our products or your order, please contact our support team. We respond within 24 business hours.