Terms of Service

This website is operated under the brand Zavira Australia by VJ Agency (SASU), a company registered in France. Throughout the site, the terms “we”, “us” and “our” refer to Zavira Australia and its legal operator, VJ Agency.

Zavira Australia offers this website, including all information, tools and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing a product from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein or available by hyperlink.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell products online.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or territory of residence, or that you have given us consent to allow any of your minor dependants to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws applicable in your jurisdiction.

You must not transmit any malicious code, viruses or harmful software.

A breach of these Terms may result in immediate termination of your access to the Service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any legitimate reason, subject to applicable law.

You understand that content (excluding payment information) may be transferred unencrypted over various networks. Payment information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell or exploit any portion of the Service without express written permission from us.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We do not guarantee that information on this site is accurate, complete or current. Content is provided for general information purposes only.

We reserve the right to modify website content at any time without obligation to update prior information.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Product prices are subject to change without notice.

We reserve the right to modify or discontinue the Service at any time.

SECTION 5 – PRODUCTS

Products are available exclusively online and may be offered in limited quantities. All purchases are subject to our Return and Refund Policy.

We make reasonable efforts to display product descriptions accurately, however we cannot guarantee exact representation on all devices.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders if provided information is inaccurate, incomplete or fraudulent.

You agree to provide current, complete and accurate billing and account information for all purchases made on our site.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools on an “as is” and “as available” basis, without warranties or guarantees.

SECTION 8 – THIRD-PARTY LINKS

Third-party links may direct you to external websites. We are not responsible for the content or practices of such websites.

SECTION 9 – USER COMMENTS AND FEEDBACK

If you submit feedback or comments, you agree that we may use them in compliance with applicable laws.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

We reserve the right to correct errors or inaccuracies and to cancel orders if information is incorrect.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose or in violation of applicable laws.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The Service is provided on an “as is” and “as available” basis.

Nothing in these Terms limits or excludes mandatory consumer rights under Australian Consumer Law or other applicable regulations.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless VJ Agency from any claim arising from your breach of these Terms.

SECTION 15 – SEVERABILITY

If any provision of these Terms is held unenforceable, the remaining provisions shall remain in effect.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us regarding use of the Service.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of France.

If you are a consumer residing outside France, mandatory consumer protections applicable in your country of residence remain unaffected.

SECTION 19 – CHANGES TO TERMS

You may review the most current version of the Terms of Service at any time on this page.

SECTION 20 – CONTACT INFORMATION

Our customer support team responds to enquiries within 24 business hours.

  • Store Name: Zavira Australia
  • Legal Entity Name: VJ Agency
  • Legal Structure: SASU
  • Email: info@zavira-australia.com
  • Business Address: 200 Rue de la Croix Nivert, 75015 Paris, France
  • Country of Registration: France

Customer Service Hours:
Monday to Friday, 8:00am – 6:00pm (Central European Time)
Closed on weekends and public holidays.

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